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Practice tip of the week: Improving the patient experience

Physician's Practice

Recent Videos Related Content Bathrooms “R” Us Neil Baum, MD June 27th 2025 Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. Tech upgrade success: 6 rules every practice should follow Keith A.

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A true story of payer negotiations

Physician's Practice

Physicians, whether in small practices or employed by hospitals, face a daunting challenge when trying to get a payer to approve a medication, procedure or imaging study. I sent them articles from the medical literature that confirmed the office procedure had outcomes equivalent to the surgical procedure.

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Bathrooms “R” Us

Physician's Practice

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. Their thoughts might jump to, “If they can’t keep their bathroom clean, what about their attention to my healthcare records? A clean bathroom goes unnoticed because it’s expected.