The Angry Patient: A podcast with Dani Chammas and Keri Brenner
GeriPal
FEBRUARY 16, 2023
Summary Transcript Summary Think about the last time a patient yelled at you in anger. The last time this happened to me I immediately went on the defensive despite years of training in serious illness communication skills. Ask why: What is underneath the anger for this particular patient? Taking care of the hateful patient.
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