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Podcast: AI, innovation, and value-based care in medicine

Permanente Medicine

These priorities include supporting the physician workforce, utilizing data and predictive interventions to improve patient outcomes, and boosting quality and affordability for patients. Nguyen, also the chief medical officer for care navigation with the Federation, described the innovation priorities at Kaiser Permanente.

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Bathrooms “R” Us

Physician's Practice

All the staff agreed that it was not a representation of the care we provide our patients. When the doctor is late for the clinic, and patients are waiting for more than 30 minutes, it is helpful to have a staff member enter the reception area (not the waiting room) and provide patients with an estimated arrival time for the doctor.