article thumbnail

Podcast: AI, innovation, and value-based care in medicine

Permanente Medicine

They’re due for cervical cancer screening, that they get that if they are due for a lab test, they get that. When my call center agent speaks to the patient on the phone, they make sure that if they’re due for mammogram, that they get the mammogram. Now you noticed I said everyone but the doctor.

article thumbnail

Not “burnout,” not moral injury—human rights violations

Pamela Wible MD

Psychiatrists define burnout as a job-related dysphoria in an individual without major psychopathy—meaning you’re normal; your job is killing you. Moral injury is a normal human response to an abnormal traumatic event—a deep soul wound shattering one’s identity and morality. Let’s not waver on the truth.