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A true story of payer negotiations

Physician's Practice

Patient loyalty: Encourage them to keep coming back Neil Baum, MD June 6th 2025 Article Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Transform interactions into lasting connections.

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Bathrooms “R” Us

Physician's Practice

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. Neil Baum, MD Perhaps you have been on an airplane and pulled down the tray only to find food scraps and coffee stains on the tray.

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Music as Medicine: Jenny Chen, Tyler Jorgensen, & Theresa Allison

GeriPal

Just encourage patients and families to bring music into their healthcare experience. Our volunteers are starting to take over ownership of this program, so we’re kind of like building a team to help kind of maintain it, manage it, and make sure that everything’s on the up and up with it. And it has a great impact.

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