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Comparing impact of a holistic patient centered navigation model to an online navigation service on health care utilization [Population health and epidemiology]

Annals of Family Medicine

Population Primary care providers in 12 Ottawa and Sudbury (Ontario, Canada) practices referred their patients with health or social needs to access needed SP services. Dataset Of the 326 enrolled patients, 150 consented and had their data successfully linked to health administrative data housed at ICES (ARC=83, Ontario-211: 67).

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Emergency Room vs. Urgent Care

Center for Family Medicine (CFM)

When To Go To the Emergency Room (ER) Emergency rooms are typically part of hospitals, and generally are open 24 hours a day, seven days a week. Ambulances with emergency responders will take patients to emergency rooms. Unfortunately, ERs are often understaffed with many people waiting to be seen, leading to long wait times.