Remove Engineering Remove Healthcare Remove Lab Testing Remove Provider
article thumbnail

Podcast: AI, innovation, and value-based care in medicine

Permanente Medicine

” “Whether you’re the call center agent, the receptionist, [or] the lab tech, you participate and you provide the input into innovation,” said Dr. Nguyen. The Southern California Permanente Medical Group is one of the largest medical groups in the nation with more than 8,800 physicians providing care for over 4.8

article thumbnail

Bathrooms “R” Us

Physician's Practice

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. This may cause you to question the airline’s attention to details like engine maintenance or losing passenger’s luggage. Now, the restroom was always clean and no longer an embarrassment.