Impact of the Covid-19 Pandemic on Medical Office Assistants Working in Family Medicine Clinics in Ontario [COVID-19]
Annals of Family Medicine
NOVEMBER 20, 2024
Objective: To explore the experiences of MOAs working in primary care practices during the COVID-19 pandemic from the perspectives of MOAs and family physicians(FPs) who worked with MOAs during this period. MOAs leveraged their healthcare system knowledge and therapeutic relationships with patients to reduce patient distress.
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