The Angry Patient: A podcast with Dani Chammas and Keri Brenner
GeriPal
FEBRUARY 16, 2023
The last time this happened to me I immediately went on the defensive despite years of training in serious illness communication skills. Dani and Kery present three steps for interacting with an angry patient: Look within: What is this anger bringing up in me? Dani: Yeah, so the way you presented was triggering to them.
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