What every physician should know about care experience (and why it matters)
Permanente Medicine
JUNE 3, 2025
When you put in that referral, how do we make sure that that patient walks out with the specialty appointment versus phone tag. Let’s say a diabetic comes in and they’re on metformin. They’ll also pen the rheumatology referral. We’ve been enhancing that and we share that with the other markets.
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