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Is your telehealth setup up to snuff? 7 quick checkpoints for practices

Physician's Practice

Telehealth is no longer an emergency patch; it’s a front-door service channel that patients expect to work every bit as cleanly as a clinic visit. The cracks show quickly: choppy audio erodes patient confidence, unsecured links expose protected health information, and mismatched billing codes can leave thousands of dollars on the table.

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Practice tip of the week: Strategic planning mistakes

Physician's Practice

lightbulb doodle © Matias - stock.adobe.com With all the useful information available on Physicians Practice, it is easy to become overwhelmed. Reynolds May 27th 2025 Article Boost clinic morale and productivity with eight quick, evidence-based strategies to energize your team and enhance patient care after long weekends.

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Bathrooms “R” Us

Physician's Practice

Examples from my practice If we tell a patient that we will return a call to them in two days with a report of a lab test and the results are not available, it is essential to inform the patient of the situation and provide them with an alternative date for when someone will call with the results.

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9 design tweaks to refresh your practice

Physician's Practice

The nine tweaks that follow show how any clinic can freshen its look and feel without gutting the budget or closing the doors for a month-long renovation. Thoughtful design calms nerves, boosts online reviews and even shortens exam times by nudging patients smoothly from check-in to checkout.

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Pearls profiles: Get to know Neil Baum, MD

Physician's Practice

Reynolds Feature Video Introducing Neil Baum, MD, Professor of Clinical Urology at Tulane Medical School in New Orleans, Louisiana, and the author of multiple books. Have you ever wondered who is giving all the advice on Physicians Practice ? Now is your chance to get to know them. He has written a book, What’s Going on Down There?

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Are your patients satisfied?

Physician's Practice

Dr. Baum is Professor of Clinical Urology at Tulane Medical School in New Orleans, Louisiana. Dr. Baum is the author of Marketing Your Clinical Practice-Ethically, Effectively, and Economicall y, which is in its 4th edition, has sold over 175,000 copies and has been translated into Spanish. About Neil Baum, M.D.

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A true story of payer negotiations

Physician's Practice

I also informed them that a code was available for the minimally invasive procedure. is a professor of clinical urology at Tulane University in New Orleans, Louisiana. I explained the minimally invasive procedure’s economics, patient preference and outcomes. But remember, sometimes the Davids really do beat the Goliaths!