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How State and Local Agencies on Aging Help Older Adults: Susan DeMarois, Greg Olsen, and Lindsey Yourman

GeriPal

I knew them, I developed a relationship with them. As a managed care state also, our care managers in managed care for Medicaid could be 300 miles away. It’s somebody different every month, and you never develop that relationship. But, for a majority, it’s a first time event.