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Practice tip of the week: Improving the patient experience

Physician's Practice

Offer Amazon-style scheduling Consumers book flights and groceries online; they want the same autonomy in health care. Start by mapping appointment types—new patient, well-visit, urgent squeeze-in—and building smart rules so the platform can’t double-book or slot a complex case into a 10-minute window.

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Caring for the Unrepresented: A Podcast with Joe Dixon, Timothy Farrell, Yael Zweig

GeriPal

The annual wellness visit, well, is a great time to check in because those are really tailor made opportunities. Tim 35:35 No, I would go a little, a little further, you know, and maybe kind of take a page from Joe’s book when Joe said, you know, what does a good day look like for you? Or do you dive deeper?