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Practice tip of the week: Improving the patient experience

Physician's Practice

Offer Amazon-style scheduling Consumers book flights and groceries online; they want the same autonomy in health care. Start by mapping appointment types—new patient, well-visit, urgent squeeze-in—and building smart rules so the platform can’t double-book or slot a complex case into a 10-minute window.

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A true story of payer negotiations

Physician's Practice

Baum is the author of several books, including the best-selling book Marketing Your Medical Practice: Ethically, Effectively, Economically , which has sold over 225,000 copies and has been translated into Spanish. But remember, sometimes the Davids really do beat the Goliaths! Neil Baum, M.D. ,

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Bathrooms “R” Us

Physician's Practice

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. Their thoughts might jump to, “If they can’t keep their bathroom clean, what about their attention to my healthcare records?

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Music as Medicine: Jenny Chen, Tyler Jorgensen, & Theresa Allison

GeriPal

What’s your favorite book? Just encourage patients and families to bring music into their healthcare experience. There’s a small book called Music and Creativity in Healthcare Settings written by Hilary Moss. She has a new book coming out, but keep going. And they would freeze.

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