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Practice tip of the week: Improving the patient experience

Physician's Practice

This April 2025 article on improving the patient experience gives this tip: 2. Offer Amazon-style scheduling Consumers book flights and groceries online; they want the same autonomy in health care. Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts.

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What is the real cost of the care you provide?

Physician's Practice

He has written a book, What’s Going on Down There? He has written ten books on practice management and the business of medicine. Dr. Baum has published a book, The Business Basics of Building and Managing a Healthcare Practice, (Springer 2019), which emphasizes the importance of being involved in the business of a medical practice.

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A true story of payer negotiations

Physician's Practice

Baum is the author of several books, including the best-selling book Marketing Your Medical Practice: Ethically, Effectively, Economically , which has sold over 225,000 copies and has been translated into Spanish. Neil Baum, MD Payer negotiations are like David confronting Goliath. Neil Baum, M.D. ,

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Bathrooms “R” Us

Physician's Practice

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. Neil Baum, MD Perhaps you have been on an airplane and pulled down the tray only to find food scraps and coffee stains on the tray.