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Are your patients satisfied?

Physician's Practice

Welcome to Five Minute Practice Fix, featuring instructional videos by physician and business of medicine expert Neil Baum, M.D. He has also written The Complete Business Guide to a Successful Medical Practice, which was published in 2015. He has written a book, What’s Going on Down There?

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Bathrooms “R” Us

Physician's Practice

All the staff agreed that it was not a representation of the care we provide our patients. When the doctor is late for the clinic, and patients are waiting for more than 30 minutes, it is helpful to have a staff member enter the reception area (not the waiting room) and provide patients with an estimated arrival time for the doctor.