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Are your patients satisfied?

Physician's Practice

Dr. Baum is Professor of Clinical Urology at Tulane Medical School in New Orleans, Louisiana. Dr. Baum is the author of Marketing Your Clinical Practice-Ethically, Effectively, and Economicall y, which is in its 4th edition, has sold over 175,000 copies and has been translated into Spanish. About Neil Baum, M.D.

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Pearls profiles: Get to know Neil Baum, MD

Physician's Practice

Reynolds Feature Video Introducing Neil Baum, MD, Professor of Clinical Urology at Tulane Medical School in New Orleans, Louisiana, and the author of multiple books. He has written a book, What’s Going on Down There? He has written ten books on practice management and the business of medicine.

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A true story of payer negotiations

Physician's Practice

is a professor of clinical urology at Tulane University in New Orleans, Louisiana. Baum is the author of several books, including the best-selling book Marketing Your Medical Practice: Ethically, Effectively, Economically , which has sold over 225,000 copies and has been translated into Spanish. Neil Baum, M.D. ,

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Bathrooms “R” Us

Physician's Practice

When the doctor is late for the clinic, and patients are waiting for more than 30 minutes, it is helpful to have a staff member enter the reception area (not the waiting room) and provide patients with an estimated arrival time for the doctor. Please share your stories for a future article at doctorwhiz@gmail.com.

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Lead, follow or get out of the way

Physician's Practice

Yes, you can judge a book by its cover, and make no mistake, patients judge your practice within only four seconds of walking through the front door. As Michael LeBoeuf, PhD, says in his book The Greatest Management Principle in the World (Putnam, 1985), "You get what you reward." What is it that they see?