“The physician–patient encounter is health care’s choke point” -NEJM
A Country Doctor Writes
JUNE 21, 2025
Six years ago, I wrote the essay below about an article I read in the New England Journal of Medicine. Its basic argument was that it isn’t sustainable to only see patients one by one in traditional doctor visits. 1) Healthcare is not at all customer centered. We meet people where they are and in many different ways.
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