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Podcast: AI, innovation, and value-based care in medicine

Permanente Medicine

MAY 20, 2025

Khang Nguyen, MD, chief transformation officer of the Southern California Permanente Medical Group, discusses how AI can increase clinicians’ joy in medicine and improve patient outcomes with Chris Grant, chief operating offer and executive vice president of Kaiser Permanente, The Permanente Federation, and host of the Permanente Medicine Podcast.

Patient-Centered

Patient-Centered Patients Medical IT

Bathrooms “R” Us

Physician's Practice

JUNE 27, 2025

I refer to this thought transference as the Bathroom Experience (BE), a powerful metaphor for how seemingly minor details can dramatically impact patients’ perceptions of a medical practice. If the patients have not arrived in the office, contact them to inform them of the delay and offer them the option to reschedule their appointment.

Management

Management Private Practice Patients Medical

Primary Care Digest

Podcast: AI, innovation, and value-based care in medicine

Bathrooms “R” Us

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