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Double-Booking the Doctor is Half-Booking the Patient

A Country Doctor Writes

But the math is the same, no matter how long your normal appointments are. I have always tried to “squeeze” urgent visits in when I know the patient and the issue they’re having. Not only have we shortened medical appointments to 15 minutes. Government. We also sometimes double book them.

Patients 130
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Letitia Bridges, MD, MBA, appointed to chief quality officer at The Permanente Federation

Permanente Medicine

May 22, 2025 — The Permanente Federation has appointed Letitia Bridges, MD, MBA , to the National Permanente Leadership Team as executive vice president and chief quality officer and co-chair of the Kaiser Permanente National Quality Committee. We are dedicated to the mission of improving the health of our patients and communities.

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Podcast: AI, innovation, and value-based care in medicine

Permanente Medicine

Khang Nguyen, MD, chief transformation officer of the Southern California Permanente Medical Group, discusses how AI can increase clinicians’ joy in medicine and improve patient outcomes with Chris Grant, chief operating offer and executive vice president of Kaiser Permanente, The Permanente Federation, and host of the Permanente Medicine Podcast.

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Medicine or Madness?

Blood, Sweat, and Tears

You have to be able to laugh at situations, the system, the government, people and especially yourself (Mostly yourself). I was so burnt out, dragging my feet, lugging my head from patient to patient. She was always the first one to notice and address patient difficulties. What if another patient comes in?”

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The Promise and Pitfalls of AI in Medicine: Guest Bob Wachter

GeriPal

We discuss, among other things: Findings that in several studies AI was rated by patients as more empathetic than human clinicians (not less, that isn’t a typo). The experience of both patients and clinicians isn’t very good. Bob recently wrote an essay in JAMA on AI and delivered a UCSF Grand Round s on the same topic.

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Anti-Asian Hate: Russell Jeung, Lingsheng Li, & Jessica Eng

GeriPal

We discuss: What is considered a hate incident, how is it tracked, what do we know about changes over time The wider impact of Anti-Asian hate on older Asians, who are afraid to go out, leading to anxiety, social isolation, loneliness, decreased exercise, missed appointments and medications. question used to screen for domestic violence.

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Telemedicine in a Post-Pandemic World: Joe Rotella, Brooke Calton, Carly Zapata

GeriPal

Clinicians could care for patients across state lines, could prescribe opioids without in person visits, could bill at higher rates for telemedicine than previous to the pandemic. Many patients benefited, not only those isolating due to covid, but also patients in rural areas, patients who are homebound, and many others.