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Is your telehealth setup up to snuff? 7 quick checkpoints for practices

Physician's Practice

Before your next virtual appointment, run your setup through these seven checkpoints. Reynolds June 23rd 2025 Article Navigating the health tech landscape requires strategic diligence to avoid hidden costs and ensure seamless integration in medical practices. Tech upgrade success: 6 rules every practice should follow Keith A.

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Practice tip of the week: Improving the patient experience

Physician's Practice

Start by mapping appointment types—new patient, well-visit, urgent squeeze-in—and building smart rules so the platform can’t double-book or slot a complex case into a 10-minute window. Offer Amazon-style scheduling Consumers book flights and groceries online; they want the same autonomy in health care.

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Practice tip of the week: Be an on-time physician

Physician's Practice

This April 2024 article by Neil Baum, MD , on being an on-time physician gives this tip: Instruct new patients to arrive 20-30 minutes before their appointment to fill out paperwork or complete the paperwork online if your website provides the forms for patient demographics and a health care questionnaire.

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9 design tweaks to refresh your practice

Physician's Practice

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. First impressions in medicine form long before anyone touches a stethoscope. Read the findings.

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Lead, follow or get out of the way

Physician's Practice

Reynolds Blog Article Innovative medical practices thrive by embracing change, prioritizing patient care and learning from setbacks to enhance success and satisfaction. For example, practices have adopted electronic medical records (EMR) systems only to find that productivity in the practice ground to a halt.

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Bathrooms “R” Us

Physician's Practice

I refer to this thought transference as the Bathroom Experience (BE), a powerful metaphor for how seemingly minor details can dramatically impact patients’ perceptions of a medical practice. If the patients have not arrived in the office, contact them to inform them of the delay and offer them the option to reschedule their appointment.