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Is your telehealth setup up to snuff? 7 quick checkpoints for practices

Physician's Practice

Before your next virtual appointment, run your setup through these seven checkpoints. Regulators are paying attention, too; Medicare’s latest telehealth parity rules, state cross-licensure compacts and ransomware reporting mandates mean a single dropped call can have legal and financial fallout that lasts long after the visit ends.

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Practice tip of the week: Be an on-time physician

Physician's Practice

This April 2024 article by Neil Baum, MD , on being an on-time physician gives this tip: Instruct new patients to arrive 20-30 minutes before their appointment to fill out paperwork or complete the paperwork online if your website provides the forms for patient demographics and a health care questionnaire.

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9 design tweaks to refresh your practice

Physician's Practice

Likewise, flow-oriented layouts have been linked to higher staff productivity and fewer late appointments. Research shows that design cues such as soft lighting and muted earth tones can drop perceived wait times by as much as 25%, even when actual waits remain unchanged. Read the findings.

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Lead, follow or get out of the way

Physician's Practice

This can also happen in a reverse scenario where the practice must turn to outsourcing as their backup plan because their staff is unqualified to manage an in-house billing program.) Did they have to wait long to obtain an appointment? or less) on an appointment card. What is it that they see?