Appointment Family Family Doctor Individual 
Common Sense Family Doctor
DECEMBER 27, 2024
Don Berwick's dire warning about the existential threat of greed on the failing American health care system seems to be coming true, to the extent that the brazen assassination of an insurance company executive in midtown Manhattan elicited far more outrage about delayed or denied care than sympathy for his family's loss.
Common Sense Family Doctor
MARCH 15, 2025
Calling to schedule the next available appointment and taking time off work. Travel to the doctor’s office. A 2022 article in the Harvard Business Review introduced the term sludge to describe “these types of situations in which the design of a specific process consistently impedes individuals from completing their intended action.”
Expert insights. Personalized for you.
52 
Let's personalize your content