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Lead, follow or get out of the way

Physician's Practice

Yes, you can judge a book by its cover, and make no mistake, patients judge your practice within only four seconds of walking through the front door. Did they have to wait long to obtain an appointment? or less) on an appointment card. " For example, would you wait three or more weeks for an appointment?

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Bathrooms “R” Us

Physician's Practice

If the patients have not arrived in the office, contact them to inform them of the delay and offer them the option to reschedule their appointment. This article inspired by Shep Hyken’s article appearing in Forbes Magazine Neil Baum, MD , a Professor of Clinical Urology at Tulane University in New Orleans, LA.