Annals of Family Medicine

NOVEMBER 20, 2024

Setting/Dataset: 121,570 registered patients over 18 years of age with an email address available in their electronic medical record. Being a recently arrived immigrant (p=0.036), having less than a high school education (p=0.002) and being registered at a large clinic (p<0.001) were associated with experiencing booking difficulties.

Healthcare 130

Healthcare Clinic Chronic Condition Finance 130

Physician's Practice

JUNE 20, 2025

Reynolds Blog Article Innovative medical practices thrive by embracing change, prioritizing patient care and learning from setbacks to enhance success and satisfaction. For example, practices have adopted electronic medical records (EMR) systems only to find that productivity in the practice ground to a halt.

Management 52

Management Patient-Centered Appointment Patients 52

Physician's Practice

JUNE 27, 2025

I refer to this thought transference as the Bathroom Experience (BE), a powerful metaphor for how seemingly minor details can dramatically impact patients’ perceptions of a medical practice. If the patients have not arrived in the office, contact them to inform them of the delay and offer them the option to reschedule their appointment.

Management 52

Management Private Practice Patients Medical 52