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Profiling patterns of patient experiences of access to care and continuity at team-based primary healthcare clinics [Health care services, delivery, and financing]

Annals of Family Medicine

Setting/Dataset: 121,570 registered patients over 18 years of age with an email address available in their electronic medical record. Being a recently arrived immigrant (p=0.036), having less than a high school education (p=0.002) and being registered at a large clinic (p<0.001) were associated with experiencing booking difficulties.

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Electronically-delivered PHQ9s increase engagement in patients with depression [Population health and epidemiology]

Annals of Family Medicine

Main Outcome Measures: Percentage of patients who booked a visit for mental health. of patients in the intervention geographies booked a visit, compared to 5.2% Conclusions: A population health outreach system that used reminders for PHQ9s resulted in patients booking appointments to treat their mental health condition.