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Insurers Promise to Speed Up Delays in Health Care Approvals

Physician's Weekly

By 2027, at least 80% of electronic prior authorization requests will be answered in real time, and the process will be easier to do online. Insurers must provide clearer explanations when care is denied and explain how patients can appeal.

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5 Takeaways From Health Insurers’ New Pledge To Improve Prior Authorization

Physician's Weekly

They will require insurers to respond to requests within seven days or 72 hours, depending on their urgency, and to process prior authorization requests electronically, instead of by phone or fax, among other changes. It is an editorially independent program of the Kaiser Family Foundation, which is not affiliated with Kaiser Permanente.