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Bathrooms “R” Us

Physician's Practice

All the staff agreed that it was not a representation of the care we provide our patients. When the doctor is late for the clinic, and patients are waiting for more than 30 minutes, it is helpful to have a staff member enter the reception area (not the waiting room) and provide patients with an estimated arrival time for the doctor.

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What can we learn from simulations? Amber Barnato

GeriPal

Amber tells the moving story of how these findings led a clinical colleague, her chief, to question and change his behavior. Alex: We are delighted to welcome Amber Barnato, who’s a palliative care physician and health service researcher, and she’s director of the Dartmouth Institute for Health Policy and Clinical Practice.