Evaluating Patient Experiences with a Virtual Triage and Assessment Centre in Renfrew County, Ontario, Canada [Mixed methods research]
Annals of Family Medicine
NOVEMBER 20, 2024
Context: In March 2020, the Renfrew County Virtual Triage and Assessment Centre (VTAC) was launched as a large-scale, innovative, hybrid healthcare program. This was irrespective of demographic characteristics, health status or appointment modality. The county lacks walk-in clinics, resulting in overburdened emergency departments.
Let's personalize your content