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Evaluating Patient Experiences with a Virtual Triage and Assessment Centre in Renfrew County, Ontario, Canada [Mixed methods research]

Annals of Family Medicine

Context: In March 2020, the Renfrew County Virtual Triage and Assessment Centre (VTAC) was launched as a large-scale, innovative, hybrid healthcare program. This was irrespective of demographic characteristics, health status or appointment modality. The county lacks walk-in clinics, resulting in overburdened emergency departments.

Patients 130
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When to Go to a Doctor for Chest Congestion: At-home Care vs. Medical Attention

Doctor On Demand

Questions for your appointment Write down questions for your doctor and check them off during your appointment. Ask the doctor what symptoms should trigger a follow-up appointment. Tell the doctor if you’ve had other recent illnesses or allergies. What warning signs should I watch for?

Medical 52
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RCT of Palliative Care for Heart Failure and Lung Disease: David Bekelman and Lyndsay DeGroot

GeriPal

Summary Transcript Summary In a JAMA 2020 systematic review of palliative care for non-cancer serious illness, Kieran Quinn found many positives, as we discussed on our podcast and in our editorial. He also found gaps, including very few studies of patients with lung disease, and little impact of trials on quality of life.

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Telehealth vs In-Person Palliative Care: A Podcast with Joseph Greer, Lynn Flint, Simone Rinaldi, and Vicki Jackson

GeriPal

So delivering those month visits in clinic, often in tandem with their other oncology appointments. We really spent a lot of time helping the clinicians see that a patient’s illness, understanding and prognostic awareness was just as important as their pain scale, their pain score. Lynn, what were you doing in Covid 2020?

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Negotiation and Dispute Resolution: A Podcast with Lee Lindquist and Alaine Murawski

GeriPal

December 2020. Dealing with conflict in caring for the seriously ill: “it was just out of the question” JAMA 2005. Is it getting to a doctor’s appointment? Training Hospitalists in Negotiations to Address Conflicts with Older Adults around Their Social Needs. Geriatrics. Journal of Patient Experience.