‘Not Accountable to Anyone’: As Insurers Issue Denials, Some Patients Run Out of Options
Physician's Weekly
JUNE 17, 2025
And like the Tennants, many patients find themselves stuck in a convoluted appeals process marked by long wait times, frustrating customer service encounters, and decisions by medical professionals they’ve never met who may lack relevant training. For most patients, though, the process works seamlessly.
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