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“The physician–patient encounter is health care’s choke point” -NEJM

A Country Doctor Writes

We provide many more services over the phone and virtually and we have a whole division for preventative care. Most medical practices are still stuck doing piecework. Even the required operational framework for Patient Centered Medical Home recognition is completely top-down. 1) Healthcare is not at all customer centered.

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Reducing cancer deaths, one test at a time

Permanente Medicine

This convenience addresses the biggest barriers patients face, particularly in communities historically underserved by preventive care and for those who have less contact with health care. per 100,000 in 2009 to 23.5 Programs like this can be implemented by physician leaders in a range of health care settings.