2009 Management Patient-Centered Screening 
A Country Doctor Writes
JUNE 21, 2025
Its basic argument was that it isn’t sustainable to only see patients one by one in traditional doctor visits. I thought of it the other day when I put together a presentation about Galileo’s way of interacting with patients. 1) Healthcare is not at all customer centered.
Permanente Medicine
JUNE 25, 2025
By building an integrated, patient-centered colorectal cancer screening program, we doubled screening rates, cut deaths by 50%, and made major strides in closing racial disparities in outcomes. What we found is truly impressive: Screening rates among KPNC patients nearly doubled — from 37.4%
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