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“The physician–patient encounter is health care’s choke point” -NEJM

A Country Doctor Writes

We are being crushed by mandated screenings for everything from obesity to domestic abuse ( see my post “ Brief is Good ”). Since we basically don’t have a clue, let alone agreement, about what Quality really is ( see my 2009 post “ Quality or Conformity? 1) Healthcare is not at all customer centered.

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