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What every physician should know about care experience (and why it matters)

Permanente Medicine

I joined SCPMG straight from residency in 2006. The patient reached out to me and asked what I thought or recommended because I had built that relationship with that patient, I had built that trust. Today we are talking about the patient care experience specifically here at Kaiser Permanente, but also in general.

IT 52
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How State and Local Agencies on Aging Help Older Adults: Susan DeMarois, Greg Olsen, and Lindsey Yourman

GeriPal

Started as a direct case manager, worked in a variety of different places including the state legislature and I’ve been with the state office now since 2006. I knew them, I developed a relationship with them. It’s somebody different every month, and you never develop that relationship. Eric: And Susan?