What every physician should know about care experience (and why it matters)
Permanente Medicine
JUNE 3, 2025
WM: Like you, I’m a family physician. I joined SCPMG straight from residency in 2006. Let’s say a diabetic comes in and they’re on metformin. Today we are talking about the patient care experience specifically here at Kaiser Permanente, but also in general. Dr. Marcos, tell us who you are and what you do.
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