What every physician should know about care experience (and why it matters)
Permanente Medicine
JUNE 3, 2025
I joined SCPMG straight from residency in 2006. Back in the day, onboarding of our staff used to be here’s your badge, here’s this, here’s that, here’s the bathroom, here’s how to get into [the electronic health record system], and be nice. Let’s say a diabetic comes in and they’re on metformin.
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