2006 Appointment Patients Provider 
StorytellERdoc
JULY 10, 2014
Lately, though, it seems the system meant to provide this care is being bogged down by questionable decision-making. Instead of providing emergent care, it seems I spend at least half of my emergency room time now playing doctor to chronic illnesses. To office appointments sent to the ER because "we are overbooked today."
Permanente Medicine
JUNE 3, 2025
They candidly discuss the unique challenges and opportunities health care organizations face in meeting patient expectations. Today we are talking about the patient care experience specifically here at Kaiser Permanente, but also in general. I joined SCPMG straight from residency in 2006. AM: Thank you so much.
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