What every physician should know about care experience (and why it matters)
Permanente Medicine
JUNE 3, 2025
I joined SCPMG straight from residency in 2006. Access is so important because that is the reason the patient signs up with health insurance is so that they can get care, whether primary or specialty. We have to get that right or else the patient [is] going to go to a different entity or a different insurance company.
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