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Negotiation and Dispute Resolution: A Podcast with Lee Lindquist and Alaine Murawski

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Negotiation Training for Case Managers to Improve Older Adult Acceptance of Services. Prof Case Manag. Dealing with conflict in caring for the seriously ill: “it was just out of the question” JAMA 2005. Getting to Yes: Negotiating Agreement without Giving In by Roger Fisher, William Ury, and Bruce Patton.